An international charity dedicated to the relief of need, hardship or distress amongst seafarers of all nationalities, races, colour and creeds irrespective of gender. More about ISWAN

SeafarerHelp

SeafarerhelpWorldwide support from SeafarerHelp - 24/7 Assistance, 365 days per year.

SeafarerHelp

Projects

Treadmill B thumbISWAN help develop and implement projects to support Seafarers welfare.  more

Seafarers' Centre Directory

directory-thumbThe ISWAN Seafarers' Centre Directory provides a contact list of Seafarer centres.

Seafarers' Centre Directory

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Latest News

15 February 2018 From the best port, seafarer centre and shipping company to the organisation and individual who have done so much for seafarers – the International Seafarers’ Welfare and Assistance Network (ISWAN) has announced the shortlist for the 2018 International Seafarers’ Welfare Awards. These are the companies, organisations and individuals who have offered exceptional levels of welfare services and facilities to seafarers, and are…
ISWAN’s SeafarerHelp is a free, confidential, multilingual helpline for seafarers and their families. The helpline is available 24 hours a day, 365 days a year so even if it is a weekend or public holiday, a member of our team will always be here to help. During the Tall Ships shipping festival on the River Thames in the UK, SeafarerHelp was contacted by the husband…
SeafarerHelp is a free, confidential, multilingual helpline for seafarers and their families, available 24 hours a day, 365 days a year. When seafarers are being treated badly and forced to work and live in substandard conditions on board, the SeafarerHelp team can provide support and assistance. SeafarerHelp was contacted by a Filipino seafarer in Sudan who complained that the crew on board his ship was…
24 January 2018 With support from a number of partners in India, ISWAN is launching a new campaign to discourage Indian seafarers from signing up with crewing agencies which have not registered with the Directorate General of Shipping (DGS). Every year, thousands of Indian seafarers join merchant shipping through unregistered crewing agencies. Many of them have been left stranded outside India or not been paid…
23 January 2018 The United Arab Emirates (UAE) Federal Transport Authority – Land and Maritime has issued a circular requiring all UAE-flagged ships trading internationally and all ships operating in UAE waters above 200 gross tons to have a contract of insurance to protect seafarers. The insurance relates to cases of abandonment, death or serious injury of seafarers and covers up to four months’ owed…
15 January 2018 Jakir Hossain, a young cadet from Bangladesh, was captured by Somali pirates on MV Albedo in 2010 and spent almost four long, traumatic years in captivity. He was released in June 2014 and finally the enormous stress and anxiety he and his family suffered have come to a promising end. ISWAN previously published Jakir’s story (which can be found here) following his…
12 January 2018 A total of 180 incidents of piracy and armed robbery against ships were reported to the International Chamber of Commerce’s (ICC) International Maritime Bureau (IMB) in 2017, according to the latest IMB report. This is the lowest annual number of incidents since 1995, when 188 reports were received. In 2017, 136 vessels were boarded, while there were 22 attempted attacks, 16 vessels…
20th December 2017 ISWAN’s Steps to Positive Mental Health for seafarers is now available in four additional languages and two infographics produced using extracts from the guide. Steps to Positive Mental Health has been produced by Consultant Clinical Psychologist Dr. Pennie Blackburn with support from Shipowners’ Club. It contains skills, exercises and coping strategies to help seafarers deal with their emotions when they are experiencing…
18th December 2017 ISWAN’s free, multilingual 24/7 helpline for seafarers, SeafarerHelp, has been accredited with the Helplines Standard by Helplines Partnership. The Helplines Standard is a nationally recognised quality standard which defines and accredits best practice in helpline work. SeafarerHelp is the first helpline operating on a global basis to achieve this accreditation. SeafarerHelp offers a confidential service to seafarers contacting from anywhere in the…
Working away from loved ones for long periods of time can be a lonely and isolating experience for seafarers, who can find themselves missing out on so much while they’re away. SeafarerHelp was contacted by a seafarer who had tragically lost his wife while he was on board and wanted to share his experience with us. Unfortunately he also recently lost his mother but was…